The firehouse runs on more than calls.
Hydrants, pre-plans, inspections, apparatus checks, NERIS reporting, community events, training records — Cordial Systems keeps all of it in one place, on one login, for career, combination, and volunteer departments.
Modules written for the fire service.
Not an EMS product with a fire checkbox. Seven of these exist only for fire agencies — prevention, pre-planning, water supply, and federal reporting — and every one of them is turned on only for the departments that need it.
NERIS Incident Reports
Log fire and EMS incidents in the NERIS data model — the federal system replacing NFIRS. Crews write the report, an officer reviews and approves it, and the record locks on file.
Federal reportingFire Hydrants
A hydrant register tied to your agency map. Import a hydrant layer, then track unique IDs, connection sizes, rated flow, test dates, and in-service or out-of-service status.
Water supplyBusiness Inspections
A register of the businesses and occupancies in your district with an inspection checklist you write yourself. Score each item, set the re-inspection date, and get reminded when it comes overdue.
Fire preventionEmergency Planning
Pre-incident plans for the buildings in your response area: construction and roof, sprinkler, standpipe, alarm panel and Knox box, utility shutoffs, NFPA 704 hazards, water supply and linked hydrants, apparatus placement, and the tactical write-up — on a recurring review cycle.
Pre-planningActivities Tracking
Log the work that never shows up on a run report — smoke detector installs, ribbon cuttings, prevention outreach, station tours, good-will visits — with the time spent and photos from the event.
CommunityPublic Education
Track PR events and community classes — CPR, First Aid, Stop the Bleed — with rosters, participants, and the outreach numbers you report to your board at the end of the year.
CommunityWeather Reporting
Pull a full seven-day National Weather Service report for a working incident from a typed address or the device's GPS — observations, active alerts, radar, and hour-by-hour detail — and save it to the incident file.
Incident recordAgency Map
Import shapefiles for your district boundary, response zones, hydrant layers, and any other GIS you already own, and see them on one map. The service-area import also sets the coverage boundary your dashboards report against.
GISApparatus Readiness
Daily checkoffs on your own checklist for engines, ladders, brush and tenders, tankers, and command vehicles — with the maintenance request, the out-of-service flag, and the shop history behind it.
FleetIncident Command
Hold the whole working incident on one board: units on scene and which ones are inside, every member and the air left in their cylinder, hot, warm and cold zones and triage drawn on the map, and a chronological log that writes itself from each tap. Prints as an ICS worksheet and attaches to the NERIS report.
CommandGear Checkoff
The turnout gear each firefighter is issued, and the recurring look-over that keeps it on the line — tears, char, soiling, missing hardware, trim, and liner. You set how often each kind of gear is checked; the member is told when theirs is due and can see what is coming.
PPEKnow the building before you're standing in it.
A pre-plan is only useful if the crew can open it at 3 a.m. from the cab. Cordial pre-plans live on the phone and the tablet, not in a binder at the station — and every plan moves through draft, review, and publish so what crews read is the approved version.
- Construction type, size, roof, and occupancy
- Sprinkler, standpipe, alarm panel, Knox box, utility shutoffs
- Hazardous materials with NFPA 704 ratings
- Water supply and the hydrants linked to the address
- Access, apparatus placement, and site photos
- Recurring review cycle so plans never quietly go stale
Every rig checked. Every shift. On the record.
Build the checklist your department actually uses, then let the app do the rest: a truck that fails a check raises a maintenance request, drops out of service where everyone can see it, and stays on the readiness board until it is fixed.
- Apparatus, brush, tender, and command-vehicle checks
- SCBA, radios, hose, and tools tracked as assets with service history
- Out-of-service status visible on the station dashboard
- Preventive maintenance due dates, parts, costs, and depreciation
- Cost-per-vehicle and fuel reporting for the budget conversation
One department. One system. Both missions.
Cordial Systems started in EMS, so a fire-based EMS department does not need a second product for the ambulance side of the house.
Controlled Substances
DEA-style chain of custody: administration, witnessed waste, seal checks, counts, and restock — every entry sequenced and hashed.
Medication & AED Readiness
Expiration reporting on the drug box and every community AED you are responsible for.
Protocols & Calculators
Your current protocol set on every phone, plus bedside dose and drip calculators with the arithmetic shown.
Quality Assurance
Review a call against a rubric you write — met, not met, or not applicable, with no score to argue over — with corrective actions and a program report behind it.
The other half of running a department.
Turn on only what you want. Anything left off stays hidden from your staff entirely.
Scheduling
Shift calendars, A/B/C crews, PTO, call-outs, special assignments, and trade requests.
Payroll & Timekeeping
The schedule becomes the timekeeping record: pay codes, FLSA work periods, accruals, and an approved hours sheet.
Training & Competency
Drill hours, CE, certifications, expirations, and renewal reminders before they lapse.
Testing & Evaluation
Build a test once, deliver it by secure link, grade it, and issue a certificate on pass.
Field Training
Track new members through orientation with shift evaluations and clearance sign-off.
Employee Evaluations
Your own evaluation form on your own letterhead, signed by both the supervisor and the member.
Applicant Tracking
Open positions, applications, interviews, and the reason behind every hiring decision.
Occupational Health
Physicals, respirator clearance and fit tests, exposures, on-duty injuries, and light duty.
Budget & Purchasing
Budget lines, purchase orders, vendors, and revenue — with module spend billed back to the right line.
Uniform & Supply Ordering
Requests from members, approvals from managers, and receiving when it lands at the station.
Messaging & Newsfeed
Direct, group, and department-wide messaging, channels, and pinned announcements — fully audited.
Station Dashboard
A TV board for the day room: today's crews, out-of-service units, checks, weather, and the latest pass along.
Show us your district. We'll show you the fit.
Tell us how your department is staffed, what you run, and what you are reporting today — and we will walk you through exactly which modules you would turn on.
Get a quote →