Everything around the badge.
Your CAD dispatches the call and your RMS holds the case. Cordial Systems runs the rest of the agency — the schedule, the training file, the fleet, the policy signatures, the pre-plans, and the reports your governing body asks for.
We are not trying to replace your RMS.
Most of what a law enforcement agency spends money on is case-side software — and you already own it. The gap is everything else: the binders, the spreadsheets, the shared drive, and the emails that hold an agency together between calls. That is the part Cordial Systems replaces.
One login, one audit trail, one place your command staff can answer a question without walking down the hall.
What it is not
- CAD or dispatch
- A records management system for case files
- Evidence or property tracking
- Citations, e-tickets, or court filing
- A place for criminal justice information (CJIS) data
What it is
- The personnel and training record
- The shift schedule and the hours behind it
- Fleet, radios, and issued equipment
- Policy distribution and signatures
- Pre-plans, maps, and internal reporting
The administrative side of a law enforcement agency.
Turn on the modules that fit your agency. Anything you leave off is hidden from your officers entirely — no empty menus, no half-used screens.
Scheduling & Timekeeping
Patrol shift calendars, rotating squads, PTO, call-outs, special assignments, and trade requests — then the schedule becomes the timekeeping record with pay codes, FLSA work periods, accruals, and an hours sheet the office approves.
Patrol operationsTraining & Certifications
Every officer's certification, expiration date, and training hour in one file, with reminders before anything lapses — plus a daily sweep that tells your training officer what is coming due.
ComplianceFleet Readiness & Maintenance
A start-of-shift check on your own form for every patrol unit, a maintenance request when something fails, an out-of-service flag everyone can see, and the shop history, costs, and fuel behind each vehicle.
FleetAsset Management
Radios, portables, computers, and station equipment tracked by serial number — with service work, parts, cost, depreciation, and the preventive-maintenance date that comes next.
Issued equipmentDocument Signatures
Send a policy, a general order, or an acknowledgement out for signature the way DocuSign does it: drop the signature and date fields on the PDF, email every officer their own signing link, and file the signed copy on their record.
PolicyEmergency Planning
Pre-incident plans for the schools, government buildings, and large venues in your jurisdiction — access points, utility shutoffs, alarm and Knox information, contacts, site maps and floor plans, and the tactical write-up, published and reviewed on a cycle.
Critical sitesField Training & Evaluations
Run recruits through FTO on a daily observation report filed against your own competencies, shift by shift, through to clearance sign-off — then keep annual performance evaluations on your own form, on your own letterhead, signed by both the supervisor and the officer.
PersonnelApplicant Tracking
Open positions, applications and documents, interview notes, and the decision on every candidate — including the reason when someone is not selected. Hire them and they become an account and a personnel record in one step.
HiringInternal Incident Reporting
Not case reports — the other ones. Vehicle damage, near misses, safety concerns, and injuries on duty, filed on a form you write yourself, kept with a full audit history, and exported whenever someone asks for it.
RiskOne file per officer. Not eleven.
Certifications, training hours, evaluations, FTO progress, discipline, physicals and fit tests, issued equipment, uniform sizes, awards, and every signed policy — filed on one record, with the confidential sections locked to the people you name.
- Confidential sections for discipline, health, and compensation
- Access decided per person, not just per rank
- Certification expirations that warn you before they lapse
- Every view and every change written to the audit trail
- Nothing is ever deleted — records archive and stay recoverable
- Print the whole record as a PDF when an officer moves on
Answer the question before the meeting.
Council, county commission, or the sheriff — the question is always the same: what did we do, what did it cost, and can you prove it. Cordial builds the answer as the work happens instead of the week before it is due.
- Cross-module reports exported to branded PDF or Excel
- Fleet cost per vehicle, fuel, and maintenance spend
- Training hours and certification status by officer or by unit
- Budget lines, purchase orders, and vendors in one tracker
- An audit trail on every record, exportable on request
The rest of the platform, if you want it.
Every module below works the same way for a police department as it does for an ambulance service or a fire district.
Messaging
Direct, group, and agency-wide messaging — every message audited.
Newsfeed
Channels, posts, comments, and pinned announcements for the whole agency.
Agency Alerts
A popup that reaches the ranks you target, the moment they open the app.
Shift Pass Along
Notes on buildings, vehicles, specialty items, personnel, and injuries between shifts.
Occupational Health
Physicals, exposures, on-duty injuries, and light-duty restrictions, kept confidential.
Disciplinary Action
A confidential section on the record for actions, follow-up, and the signed write-up.
Testing & Evaluation
Build a test once, deliver it by secure link, grade it, and certify on pass.
Uniform Ordering
Officers request, managers approve, and the order is tracked to delivery.
Supply Ordering
Vendors, orders, receiving, and what needs reordering before it runs out.
Budget & Purchasing
Budget lines, purchase orders, revenue, and vendor list in one place.
Agency Map
Jurisdiction boundary, response zones, and any GIS layer you already own.
Public Education
Community events, classes, rosters, and the outreach numbers for the annual report.
Station Dashboard
A wall board for the briefing room: today's crews, units down, checks, and weather.
Reports
Cross-module reporting with branded PDF and spreadsheet exports.
Custom Roles
Build the rank structure you actually use and set access per page and per person.
Forms Library
The blank paperwork your agency issues, where officers can find it — on the phone in the car and on the web.
Mobile Apps
Native iOS and Android apps included with every account, no extra charge.
Bring the paperwork side of the agency into one place.
Tell us how many sworn and civilian staff you have, what you run for vehicles, and what your training officer is tracking today. We will show you the fit.
Get a quote →